Stolt-Nielsen USA Incorporated

Operations Coordinator

NL-Rotterdam
# of Openings
1
Category
Operations
Type
Regular Full-Time

Overview

Stolt Tank Containers global fleet of more than 35,000 tank containers is by far the world's largest, including the largest chemical and food-grade fleets, plus specialised tank containers for aggressive or high purity products, compressed gases and cryogenic cargoes.

 

With more than 34 years of experience, Stolt Tank Containers’ focus on continuous innovation helps customers better manage their supply chains, minimise costs and increase efficiency.

 

The Operations Coordinator is responsible to plan and execute logistics requirements that are necessary for the successful export and/or import of orders as accepted by STC, to the customer’s satisfaction. In addition, strive to ensure that all moves are executed in the most cost-effective way. Ensure that all activities are consistently executed within STC’s existing Quality Management System (ISO9001: 2008).

Responsibilities

  • Check move specifics, process and monitor confirmation of final customer order. Ensure that booking confirmation from shipping line is received and correct details are communicated to Customer.
  • Register required data in Vendor Booking List, in order for Equipment coordinator to review Vendor and update planning. Ensure that Vendor instructions are accurate and communicated in time.
  • Update the system accordingly and in a timely manner. Ensure that all Transport Documentation (Customs) is dealt with accurately and according to regulations.
  • Manage day-to-day operational emergencies and inform Operations Supervisor of any serious incidents.
  • Identify and address supplier problems and generate alternative solutions when necessary.
  • Ensure all operational non-conformances for vendors/suppliers are dealt with in a timely and professional manner.
  • Assist accounting and local management with accounts receivable problems in relation to his/her customers.
  • Ensure that specific accounting instructions and agreements with customers are properly communicated and implemented within STC.
  • Ensure STC’s billing procedures are handled accurately and in a timely manner.
  • Actively participate in Internal and External Training.
  • Assist the Operations Supervisors/ Manager with projects as they arise;

Qualifications

  • MBO/College degree.
  • Preferred minimum of 3 years’ experience in the Tank Container, Forwarding or Shipping industry with a proven track record of meeting targets.
  • Excellent communication and interpersonal skills.
  • Affinity with working in an international environment.
  • Team player.
  • Excellent computer skills, particularly with MS Office.
  • Must be ethical, detail oriented, organized and able to prioritize and set goals.
  • Fluent in English and preferably in Dutch and German.

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